Getting a custom bra made just for you starts with a fitting as all of Rubies Bras are made to order from scratch using your very own measurements!
Get measured and fitted
We will begin by asking you a series of questions about your bra and breast needs and address any questions or concerns you may have. We then begin by taking or showing you how to take series of measurements in order for us to
Select your Bra Style, Fabric and Color
Based on your measurements and your needs, we will show you some bra styles, fabrics and colours we think would work best for you, and together, we will build out what your custom bra will look and feel like.
Finalize your Bra and Process Payment
After measurements have been taken, you get to sit back (with your shirt back on!) and together, we will review your bra design in detail to make sure we've covered everything and addressed any
Bra Creation, Delivery, Post Fittings
Once your payment has been processed, our team of designers and ateliers then begin work on your bespoke bra piece. The entire process takes anywhere from 3-6 weeks depending on your measurements, the style and fabric you've chosen, where you live and how many additional fittings and adjustments are needed. You will either be contacted to book a follow up fitting, or be sent a tracking number if the bra is being mailed out. Orders within North America take 5-10 business days to arrive. Overseas deliveries can take anywhere from 7-20 days. Delivery details will be provided in your confirmation email.
Just like any custom piece, 1-3 fittings are usually required to finalize the bra to get it just right. If you are receiving your bra through mail, we ask that you book a follow up fitting for us to see what, if any, alterations are needed. If any adjustments are needed, we send you a shipping label to mail the bra to us, and we make the needed alterations and mail the bra back to you.
Once all fittings are complete, you get to enjoy your new custom bra!
We stand by the quality and craftsmanship of our bras, offering a 90-day return policy and a 6-month warranty on any alterations needed. After 6 months, any alternations will be charged a nominal fee.