Please see our process page for full details.

No. Most of our fittings are actually held virtually, where we send you video link and show you how to take your own measurements and mail samples for you to try on. See our process page for full details or book a virtual fitting with us.

The entire process takes anywhere from 4-12 weeks depending on your measurements, the style and fabric you've chosen, where you live and how many additional fittings and adjustments are needed.

Just like any custom piece, 1-3 fittings are usually required to finalize the bra to get it just right.

Orders within North America take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-15 days. Delivery details will be provided in your confirmation email.

Since everything we do is custom, the sky is the limit! We welcome all sizes and situations. Some of our specialty markets include

- wirefree & wired bras

- asymmetrical or different breast cup sizes

- plus size bras

- padded & unlined bras

- special occasion bras

- special fabrics (cotton, latex-free, tencel, organic)

- mastectomy bras and custom prosthetics

- sports & athlete bras

- nursing bras

- corsets and bustiers

- post surgical bras

- orthopaedic bras

- scoliosis bras

- posture bras

- men's bras

- transgender

- chest binder

All fittings are done privately by the owner, who is female and is an experienced professional bra fitter, designer and maker.

Schedule your fitting here or contact us directly.

Email: hello@rubiesbras.com

Phone: +1 (647) 515-7843 

YES! If you want to learn how to sew your own bras, we can help!

We can either take a look at what you've already created and help with any challenges you're having, or start from scratch and create a custom pattern for you. 

This is paid session and can be purchased here. Once we receive your order, we will contact you within 2 business days to schedule a fitting.

All custom made bras start at $525 USD and can increase in price depending on the style and fabric you choose.

This price includes your initial consult, sourcing and purchasing of the fabric, all subsequent fittings and adjustments, and of course, your bespoke bra.

We do offer bundle discounts between 10-20% on subsequent bras of the same style.  

All Rubies Bras come with a LIFETIME WARRANTY, which means we'll make any repairs needed due to wear and tear for the lifetime of the bra. And any aesthetic adjustments can also be taken care for a nominal fee.

A lot of time and effort goes into fitting, designing and handcrafting your custom fitted bra from scratch, not to mention all production happens sustainably and ethically right here in Canada using the highest quality fabrics and premium workmanship.

You come out with the "Cadillac" of designer bras, made to perfectly fit and flatter your unique body, lasting you years (yes, years), not months with proper care and regular washing.

It’s an investment in something you wear every day, all day, to help you feel supported, comfortable and confident; not to mention, a good custom fitted bra is the key to improving posture and having less neck, shoulder and back pain. We’ve been in business for 7+ years and our clients are still wearing their first Rubies custom bra!

Most “Custom Bra” stores do custom fittings, which means they measure and fit you into a ready-to-wear bra and make alternations. This is very different than a bespoke custom made bra sewn from scratch, exactly to your measurements as compared to altering a garment already made to fit a standard size. Similar to a suit you get altered versus a custom made suit, the difference in Rubies Bras is a true bespoke custom bra.

All forms of payment are accepted, including cash, cheque, debit, credit, EFT, and Apple Pay. Instalment plans also accepted. 

YES! We offer free shipping to any purchases over $100 USD.

Yes, we ship all over the world. Shipping costs will be applied at check out.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Yes, for most situations we would be able to rush your order for a flat fees that range from $50-$150 depending on the rush.

Yes!

We are proud to offer a LIFETIME WARRANTY on wear and tear for all our custom bras. This means we'll make any repairs due to wear and tear such as stitch reinforcements, hardware breakage, and strap replacement free of charge for the lifetime of the bra.

Our only ask that you cover the shipping costs if outside warranty period.

Any cosmetic or fit adjustments can also be taken care for a nominal fee plus shipping.

Sample sale adjustments are excluded from this warranty and adjustments will come at a nominal charge.

We stand by the quality and craftsmanship of our bras, offering a 90-day grace period for returns and fit alterations from the initial delivery date of your custom bra. Shipping fees are not refundable for returns.

Yes, you can!

We stand by the quality and craftsmanship of our bras, offering a 90-day grace period for returns and fit alterations from the initial delivery date of your custom bra. Shipping fees are not refundable.

We also are proud to offer a LIFETIME WARRANTY on wear and tear. This means we'll make any repairs due to wear and tear such as stitch reinforcements, hardware breakage, and strap replacements.

Our only ask that you cover the shipping costs if outside warranty period.

Any cosmetic or fit adjustments can also be taken care for a nominal fee plus shipping.

Wash & Care Instructions
The key to making your bra last years (yes, years!) is to wash properly and regularly. Handwashing it always best, but machine washing will work if done with care.

Washing Tips
1. Wash every 2-3 wears

2. Use your handy lingerie bag

3. Fasten the hook and eye together

4. Wash in gentle cycle using gentle cleanser (try Soak)

5. No commercial fabric softener except vinegar (which I use for everything by the way!). No dryer. Lay flat to dry.

We accept virtual fitting appointments worldwide, and have private studios in Toronto, Ontario and Edmonton, Alberta.

YES. We provide specialty bra and lingerie prototyping and manufacturing services for commercial or personal use. Please email us with the details and we will get back to you within 1-2 business days.

Yes! We are able to make alterations to commerical store bought bras. Just send us a message with pictures and what alteration you require and we will get back to you with a quote. You can also book a fitting with us if you need us to take a look and provide our feedback.

YES. We travel to our clients for those who cannot or do not wish to go through the online process. However, all expenses, including flight, gas, accommodation and meals incurred are at the expense of the client.

We use high grade fabrics that are soft, breathable and gentle on the skin. All our materials are sourced locally and are free from latex and animal products. Depending on your needs we use a variety of fabrics including

- organic cotton

- nylon

- modal

- viscose

- bamboo rayon

- tencel

- high grade polyester

- lycra spandex

If there is a certain fabric that we do not carry and is requested, we will try our best to source for you.

Check out this interactive map to find an lingerie maker, supply store, or an pattern maker in your area.

Send us a message we'll be happy to assist you.