Our Process
Your Step By Step Guide
Step 1.
Book A Fitting
Getting a custom bra made starts with a booking virtual fitting or in-person fitting online, which involves a 60-minute private video call or in-person appointment where we discuss your needs and show you how to take the measurements required, or take ourselves in person. All you need is a measuring tape and a good internet connection for virtual fittings.
If you'd rather take measurements yourself without our live assistance, head over to our shop page and get started, or send us a private message and we'll send you a measurement form. Please visit our FAQ page for pricing details.
Book A Fitting
Step 2.
Get Measured & Fitted
Your fitting begins with gathering intel about your needs and noting any challenges or special requests.
We then walk you through how to take the measurements we'll need. These may include high bust, full bust, rib cage, bottom cup depth (nipple to wireline), cross cup length of each breast, strap length and shoulder width.
A measuring tape is required along with a laptop, iPad, or phone that has a camera and a good internet connection for virtual fittings. If you feel uncomfortable with any of these measurements, just let us know, and we will work around your comfort level, not to worry.
Step 3.
Select your bra style, fabric, and colour
Based on your measurements and your needs, we will show you some bra styles, fabrics and colours we think would work best for you, and together, we will build out what your custom bra will look and feel like.
Styles vary from wired to wirefree, full to medium to light coverage, and special occasion.
Fabrics include solid satin, soft lace, fun prints, and organic cotton to name a few, and colours come in an endless assortment of options that you'll get to see!
Check out our bra options
Step 4.
Finalize your bra and process payment
After measurements have been taken, we review your bra design in detail to make sure we've covered everything and you're comfortable, happy and excited just like we are to get started!
Payment is made at the end of the fitting to start the order. All forms of payment are accepted, including cash, cheque, debit, credit, EFT, and Apple Pay. Instalment plans also accepted upon request. Rush orders can be accommodated for a flat fee.
Step 5.
Fit Testers Delivery
Once payment has been processed, we mail you sizing testers which are pre-made bras closest to your size based on the measurements we took and the styles you chose.
Once you receive your samples, book your second fitting with us and we'll make sure our measurements are correct and you are happy with the styles you have chosen.
A return label will be sent after this fitting so you can send the samples back to us. If we don't have a sample in your size, we skip this step and begin creating your custom bra.
Step 6.
Bra Creation and Delivery
Once the samples are returned back to us, we double check everything once again, and our team of designers and sewists then begin work on your bespoke bra piece.
Unless otherwise stated, it usually takes us around 4 weeks to make your custom bra from the date the samples are returned back to us, plus the ship time it takes to get to you.
Step 7.
Post Delivery
Just like any custom piece, 1-3 fittings are usually required to finalize the bra to get it just right. Once you receive your bra, take it for a spin, and let us know if any adjustments are needed by booking a third fitting or sending us an email. If any adjustments are required, we'll send you a return label to have the bra sent back to us, make the required alterations, and send the bra back to you.
For in-person fittings, we'll send you a note when your bra is ready for a fitting.
The entire process usually takes anywhere from 4-12 weeks depending on your measurements, the style and fabric you've chosen, where you live and how many additional fittings and adjustments are needed.
Our Promise
We stand by the quality and craftsmanship of our bras, offering a LIFETIME WARRANTY, which means we'll make any repairs needed due to wear and tear for the lifetime of the bra. And any cosmetic or fit adjustments can also be taken care for a nominal fee plus shipping. Please see our FAQs page for details.
Regardless of whether you choose virtual or in-person fittings, we strive to make the entire process comfortable and easy for you. Take a look at our reviews and see for yourself.
Ready to get started?
Book your fittingHave More questions?
Please see our FAQ page for frequently asked questions!
Let customers speak for us
Thank you, Rubies Bras & especially Leigh, for talking me through the whole process long distance after shoulder surgery left me struggling to fasten a bra at all. Measuring, choosing, trying, trying, trying, remaking my bra to get it just right. It fits, it's easy, it's comfortable, it's lovely, it's sexy! Many thanks for your patience & hard work!
I love this bra pattern. I will say I measured for a 30D but the size that fits me best is actually a 30B. It provides the right amount of support and comfort!
I had an absolutely amazing experience, and I'm so glad I put my trust into Rubies Custom Bras. I was at my wits end trying to find bras in stores that fit me. I was shopping in both US and UK sizing and nothing was quite right. So finally I took to the internet to look into the custom bra process. I have to admit, I was skeptical about the virtual aspect, however, that final round of alterations really did the trick! They are so knowledgeable and patient, the customer service is great. They don't stop until your bra fits like a glove. The bra is absolutely perfect! I am happy to report it is as comfortable and supportive as I dreamed it would be.
I haven’t made it yet. I watched your excellent video and will try it soon. I live in the UK so getting parts for bras is not so easy as in North America.
so much I love about this pattern:
- the fit is suberb;
- sufficient descriptions, and for different fabric-combinations
- the pdf with the pattern parts, with every part of every size on a separate page (printable on US Letter or A4) without the need of cut-and-paste; AND a clear overview in the beginning per size of which pages of the pdf you'll need...
I made my first one, and many will follow!
Never had a bra so comfy and supportive like this bra. I definitely bought a lot of findings from bra builders as well
Fits like a glove. Perfect again. Can't be happier with the bra. Thank-you so much.
It was a pleasure to meet you and to fulfill my needs with bra requirements. Your finished product as well as being “beautifully” made is also very comfortable and easy to wear. Thank you dear.
Really pleased with the bra I made from this pattern, looks great, really comfortable, and surprisingly supportive. Thorough instructions that are easy to follow. I had a query on the sizing and an adjustment and got a swift and helpful response - excellent customer service. Highly recommended, the only bralette pattern you need. I will be making several more.
I have had so many issues finding the right bra for years until I got connected to Rubies Bra and life changed forever...well my body posture and comfort did! Custom bras that work best for me and finishing touches very well done. Ruhee makes sure the bra looks and fits right. She’s honest and doesn’t pretend it looks good and makes the changes as needed. The cost may seem like a lot, but the way the bras wash and how long they last is worth the cost. Finally, the ease of having the bra altered and then shipped back if there any issues has also been amazing. I highly recommend Rubies Custom Bra! Thanks Ruhee.
I have had so many issues finding the right bra for years until I got connected to Rubies Bra and life changed forever...well my body posture and comfort did! Custom bras that work best for me and finishing touches very well done. Ruhee makes sure the bra looks and fits right. She’s honest and doesn’t pretend it looks good and makes the changes as needed. The cost may seem like a lot, but the way the bras wash and how long they last is worth the cost. Finally, the ease of having the bra altered and then shipped back if there any issues has also been amazing. I highly recommend Rubies Custom Bra! Thanks Ruhee.
After struggling so much with a back injury, I was led to Rubies Bras in Edmonton. It was easy to schedule an appointment for an in-person visit. Even though I didn't have a shirt on, she made me feel comfortable and relaxed. She was very professional and easy to talk with every time I had a fitting. The whole process was a relief. After wearing her designer custom fit bra for the first time, I noticed my self confidence improved more than expected! I noticed that I had posture again! I was not trying to hide because of a lack of breast support! I was able to confidently move around again without having so much pain. I now have two wired bras and two wirefree bras.
After struggling so much with a back injury, I was led to Rubies Bras in Edmonton. It was easy to schedule an appointment for an in-person visit. Even though I didn't have a shirt on, she made me feel comfortable and relaxed. She was very professional and easy to talk with every time I had a fitting. The whole process was a relief. After wearing her designer custom fit bra for the first time, I noticed my self confidence improved more than expected! I noticed that I had posture again! I was not trying to hide because of a lack of breast support! I was able to confidently move around again without having so much pain.
This was my first bra pattern. I am an experienced clothes sewist but this is the first time I am doing bras. The pattern practically fit right from the start. I already made my second with some different finishings to see which I prefer. It's just a great and easy pattern if you're getting started. I would highly recommend it.