Our Process
Step By Step Guide
Step 1.
Book A Fitting
Getting a custom bra made starts with a booking virtual fitting or in-person fitting online, which involves a 60-minute private video call or in-person appointment where we discuss your needs and walk you through or take the measurements required. All you need is a measuring tape and a good internet connection for virtuals. Don't have a measuring tape? We can send you one, just ask! If you'd rather take measurements yourself without our live assistance, head over to our shop page and get started, or send us a private message and we can go from there. Please visit our FAQ page for pricing details.
Book A Fitting
Step 2.
Get Measured & Fitted
Your fitting begins with gathering intel about your needs. We then walk you through taking a series of measurements in order for us to make sure your custom bra will fit just right. These measurements may include high bust, full bust, rib cage, bottom cup depth (nipple to wireline), cross cup length, strap length and shoulder width. A measuring tape is required along with a laptop, iPad, or phone that has a camera and a good internet connection for virtuals. If you feel uncomfortable with any of these measurements, we will work around your comfort level, not to worry. If we have samples that match, we'll send your way to try on after the fitting or you get to try on for in-person fittings.
Step 3.
Select your bra style, fabric, and colour
Based on your measurements and your needs, we will show you some bra styles, fabrics and colours we think would work best for you, and together, we will build out what your custom bra will look and feel like. Styles vary from full to medium to light coverage. Fabrics include solid, lace, print, and organic cotton to name a few, and colours come in an endless assortment of options that you'll get to see!
Check out our bra options
Step 4.
Finalize your bra and process payment
After measurements have been taken, we review your bra design in detail to make sure we've covered everything and you're comfortable, happy and excited just like we are to get started! Payment is made at this time to start the order. All forms of payment are accepted, including cash, cheque, debit, credit, EFT, and Apple Pay. Instalment plans also accepted upon request.
Step 5.
Bra Creation and Delivery
Once payment has been processed, our team of designers and sewists then begin work on your bespoke bra piece. The entire process takes anywhere from 4-12 weeks depending on your measurements, the style and fabric you've chosen, where you live and how many additional fittings and adjustments are needed. Delivery details will be provided in your confirmation email. Rush orders can be accommodated for a flat fee.
Step 6.
Post Delivery
Just like any custom piece, 1-3 fittings are usually required to finalize the bra to get it just right. Once you receive your bra, take it for a spin, and let us know if any adjustments are needed by booking a second fitting or sending us an email. If any adjustments are required, send the bra to back us, we’ll make the required alterations, and send the bra back to you. If you were sent samples, book a fitting with us to review. We will then send you a pre-paid label back to return them and get started on your bra. For in-person, we'll send you a note when your bra is ready for a fitting.
Our Promise
We stand by the quality and craftsmanship of our bras, offering a 90-day return policy and a 6-month warranty on any alterations needed. All Rubies Bras come with a LIFETIME WARRANTY, which means we'll make any repairs needed due to wear and tear for the lifetime of the bra. And any cosmetic or fit adjustments can also be taken care for a nominal fee plus shipping.
Regardless of whether you choose virtual or in-person fittings, we strive to make the entire proces comfortable and easy for you. Take a look at our reviews and see for yourself.
Ready to get started?
Book your fittingHave More questions?
Please see our FAQ page for frequently asked questions!
Let customers speak for us
Loved this pattern! I got the fit right first time which is amazing and now have a beautiful bra! Instructions are easy to follow. I’ve already purchased more fabric to make another, or more 😉
This was my first bra to make. It is so comfortable. As a beginner, this was a great bra to sew. I highly recommend it! Ruhee was very helpful answering questions.
I never thought much about the support I got from bras - I'm a B cup and figured a $20 bra from a discount store would be fine.
My boobs have never looked more spectacular and been more supported since I purchased a few bras from Rubies. The fit is great which gives a beautiful silhouette underneath clothes.
I was a bit concerned about having a virtual fitting - didn't understand how it work as well as in person. But Ruhee and her team did it! The first video call was me giving my measurements under their guidance. Then I received samples and wore them on the next video call with them (felt safe and comfortable). After that I received my bras and had another video call. Had another round of minor adjustments - and done!
I no longer have that one 'good bra' - I have a number of them! Took me a while to convince myself I was worth good bras - it is an investment and I don't usually spend that much money on myself and certainly not on underwear! But def worth it, esp how it makes me feel and look.
Much love to the team at Rubies Bras!
I never thought much about the support I got from bras - I'm a B cup and figured a $20 bra from a discount store would be fine.
My boobs have never looked more spectacular and been more supported since I purchased a few bras from Rubies. The fit is great which gives a beautiful silhouette underneath clothes.
I was a bit concerned about having a virtual fitting - didn't understand how it work as well as in person. But Ruhee and her team did it! The first video call was me giving my measurements under their guidance. Then I received samples and wore them on the next video call with them (felt safe and comfortable). After that I received my bras and had another video call. Had another round of minor adjustments - and done!
I no longer have that one 'good bra' - I have a number of them! Took me a while to convince myself I was worth good bras - it is an investment and I don't usually spend that much money on myself and certainly not on underwear! But def worth it, esp how it makes me feel and look.
Much love to the team at Rubies Bras
- H.B.
I've had my pattern for a fortnight now, I've printed it out and have to say the detail was a major surprise. 35 pages of instructions. And 3 for the bra pattern. What I really liked was the styles had actual instructions on how to make up, and the pattern itself had individual sizes too. Meaning you looked at the list and chose your size. I haven't yet sewn it at all. I am saving it up for the beginner bra sewing bee at the end of this month
I love this pattern, intially I had trouble figuring out which cup size was needed but after some feedback from Ruhee and some trial and error on the toile, I found the perfect fit.
Ruhee helped advise me with two minor cup adjustments and then I was off! I and have sewn four Sahaara bras so far (five if you count the toile). I am a larger size (L cup) and I am delighted with the fantastic support of this bra. It is more comfortable than any of the sports bras I used to wear.
The customer support I received from Ruhee was excellent. I hope she releases another pattern in the future.
Rubies custom bras are perfect for the person who has tried hundreds of bras and never felt like any of them really fit well or were comfortable. I am absolutely thrilled with my custom bra, and you will be too!
The service is wonderful and would highly recommend Rubies Bras to those looking for a great fitting custom bra. The fittings are professional, discreet and intimate. One on one connection in private studio putting me at ease. The workmanship is high quality. I do not even feel like I am wearing a bra. They have a large selection of styles and comfort to choose from. Thank you in making me feel and look great.
The service is wonderful and would highly recommend Rubies Bras to those looking for a great fitting custom bra. The fittings are professional, discreet and intimate. One on one connection in private studio putting me at ease. The workmanship is high quality. I do not even feel like I am wearing a bra. They have a large selection of styles and comfort to choose from. Thank you in making me feel and look great.
The service is wonderful and would highly recommend Rubies Bras to those looking for a great fitting custom bra. The fittings are professional, discreet and intimate. One on one connection in private studio putting me at ease. The workmanship is high quality. I do not even feel like I am wearing a bra. They have a large selection of styles and comfort to choose from. Thank you in making me feel and look great.
I have dense and large breast’s that just don’t fit into store size bras. My days have been miserable without a properly sized bra. I am happy to say that my custom made bras now fit perfectly and I can be confident in the support they give.
Ruhee (owner of Rubies Custom Bras) delivered quality bras in a timely fashion. I am impressed with how well they fit and the big difference it made in my outfits! Ruhee made the entire virtual process seamless and worked very hard to ensure that my bras were delivered ahead of the planned schedule. I will be a returning customer! Thank you Ruhee/Rubies Custom Bras.
Ruhee (owner of Rubies Custom Bras) delivered quality bras in a timely fashion. I am impressed with how well they fit and the big difference it made in my outfits! Ruhee made the entire virtual process seamless and worked very hard to ensure that my bras were delivered ahead of the planned schedule. I will be a returning customer! Thank you Ruhee/Rubies Custom Bras.
I loved the experience of working with Rubies Bras. Having personalized care delivered with joy and openness about women’s bodies was a delight! Thank you for this.
I am a plus size woman, and wear size 38G. The bespoke bra from Rubies is literally the only bra I’ve ever felt so comfortable and supported in. There’s no uncomfortable tension or pain at the end of the day and the shape is excellent. I’m so grateful.